Last updated: October 7, 2025
This Privacy Policy explains how Imperion (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Imperion.ch (the “Site”), or when you otherwise communicate with us regarding the Site (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to the individual using the Services — whether as a customer, website visitor, or any other person whose personal information we collect in accordance with this Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We will post the updated version on the Site, update the “Last updated” date, and take any other steps required by applicable law.
Collection and Use of Your Personal Information
To provide the Services, we collect — and have collected during the past 12 months — personal information about you from various sources, as described below.
The type of information we collect and how we use it depends on how you interact with us.
In addition to the specific purposes described below, we may use your information to communicate with you, improve our Services, comply with legal obligations, enforce our terms of service, and protect or defend our rights, the Services, and our users.
Types of Personal Information We Collect
1. Information You Provide Directly
The information you submit directly through our Services may include:
Contact details: name, address, phone number, and email address.
Order details: name, billing and shipping address, payment confirmation, email, and phone number.
Account information: username, password, security questions, and other account protection data.
Customer support information: content of your communications with us (for example, when you contact us via our forms).
Some features of the Services may require this information; choosing not to provide it may prevent access to certain functionalities.
2. Information About Your Usage
We may automatically collect certain data about your interactions with the Services (“Usage Data”) using cookies, pixels, and similar technologies.
This may include details about your device, browser, network connection, IP address, and how you browse or interact with our Site.
3. Information Obtained from Third Parties
We may also receive information about you from third parties, including:
Companies that support our Site and Services, such as Odoo.
Payment processors that collect payment details (credit/debit card, bank information, billing address) to process your purchases.
Analytics or advertising partners that collect data via tracking technologies (pixels, cookies, SDKs) when you visit our Site or interact with our emails.
All information obtained from third parties will be handled in accordance with this Privacy Policy.
(See also the section Third-Party Websites and Links below.)
How We Use Your Personal Information
Providing Products and Services
We use your personal information to perform our contractual obligations, including:
processing payments and shipping orders;
managing returns and exchanges;
maintaining and securing your account;
sending notifications about your account, orders, or transactions.
We may also collaborate with Odoo to enhance your shopping experience, in accordance with Odoo’s own Privacy Policy.
Marketing and Advertising
We may use your information for marketing and promotional purposes — such as sending emails, text messages, or postal mail, and displaying targeted ads on our Site or other platforms.
If you are located in the EEA, the legal basis for this processing is our legitimate interest in promoting our products (Art. 6 (1) (f) GDPR).
Security and Fraud Prevention
We use your data to detect, prevent, and investigate fraudulent or illegal activity.
If you create an account, you are responsible for keeping your login credentials secure.
If you suspect your account has been compromised, please contact us immediately.
(Legal basis: Art. 6 (1) (f) GDPR – legitimate interest in maintaining a secure website.)
Customer Support and Service Improvement
We use your personal information to provide customer service, respond to your inquiries, and improve our Services.
(Legal basis: Art. 6 (1) (f) GDPR – legitimate interest in maintaining customer relationships.)
Cookies
Like many websites, we use cookies on our Site.
For detailed information on cookies used in connection with Odoo, please see: https://www.odoo.com/privacy#part_1.
Cookies help us:
operate and optimize our Site;
remember your preferences;
perform analytics and improve performance.
You can set your browser to reject cookies, but this may affect site functionality.
Our Site does not currently respond to “Do Not Track” signals.
To learn more, visit www.allaboutdnt.com.
Disclosure of Personal Information
We may share your personal information in the following circumstances:
Service providers (hosting, payment processing, fulfillment, customer support, analytics).
Business and marketing partners for advertising or promotional purposes.
Affiliates within our corporate group.
Legal or business transactions, such as mergers, acquisitions, or bankruptcy.
With your consent, for instance, through integrations or social media widgets.
We do not sell or share sensitive personal information without your consent.
Third-Party Websites and Links
Our Site may include links to third-party websites.
We are not responsible for their privacy or security practices.
We recommend reviewing their privacy policies before providing any information.
Inclusion of links does not imply endorsement, unless expressly stated.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal data from minors.
If you are a parent or guardian of a child who has shared personal data with us, please contact us to request its deletion.
Security and Retention
While we use reasonable measures to protect your personal information, no system is completely secure.
Data transmitted over the Internet may not be fully secure during transfer.
We retain your personal information as long as necessary to maintain your account, provide the Services, meet legal obligations, resolve disputes, or enforce agreements.
Your Rights
Depending on where you live, you may have the following rights:
Right of access / information – request a copy of your personal data.
Right to delete – ask us to erase your data.
Right to correct – update inaccurate information.
Right to data portability – receive or transfer your data to another controller.
Right to opt out – refuse the sale, sharing, or targeted advertising of your data.
Right to restrict processing – limit certain types of data processing.
Withdrawal of consent – revoke consent where processing is based on it.
Right to appeal – contest a denied request.
Communication preferences – unsubscribe from promotional emails using the opt-out link provided.
We will not discriminate against users who exercise their rights.
We may request proof of identity before processing your request.
Authorized agents may act on your behalf upon submission of proper authorization.
Complaints
If you have concerns about how we handle your personal information, please contact us using the details below.
If you are not satisfied with our response, you may appeal or lodge a complaint with your local data protection authority.
(For EEA residents, a list of supervisory authorities is available here).
International Users
Your personal information may be transferred, stored, and processed outside your country of residence.
When such transfers involve Europe, we rely on Standard Contractual Clauses or other legally recognized mechanisms to ensure adequate protection.
Contact
If you have any questions about our privacy practices or wish to exercise your rights, you can reach us at:
Unless otherwise stated, Imperion is the data controller responsible for your personal information under applicable data protection laws.